How Not to Use a Customer Service Chatbot
A real case shows what happens when a chatbot is a company's only support channel, and why AI should support human customer service rather than replace it.
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#AI · 2024
Recognizing Customer Activity with Artificial Intelligence in Modern Retail
AI-based recognition of customer activity shows retailers what attracts shoppers and where they hesitate, so they can optimize shelf layout, inventory and promotions.
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